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The Solase Farm Retreat Policies 

Arrive at the farm prepared for your Solase Farm Retreat experience. Observing these guidelines will help assure you of a safe, relaxed, and thoroughly enjoyable time.

  1. Upon arrival at our farm, please follow signs and/or staff for parking.

  2. Please have the contact person greet the staff on site when you arrive.

  3. Solase Farm Retreat is open, rain or shine. Please check weather conditions prior to leaving for your tour and dress accordingly.

  4. If you would like to have a picnic lunch or snack, you are welcome to use our facilities. You will have access to picnic tables, restrooms, hand washing facilities, and play areas. 

  5. Please wear comfortable, flat-soled shoes. You will be walking through our fields, barns, hiking trails, and animal areas.

  6. The animals at Solase Farm Retreat s are on a specified diet. Please do not bring food to feed them. We will supply appropriate animal food.

  7. Bring your camera to capture all the memories!

  8. Solase Farm Retreat is not liable for Inherent risks, injury, or death of a participant in an agritourism activity conducted on-site. Inherent risks of the agritourism activities include, among others, risks of injury inherent to land, equipment, and animals, as well as the potential for you to act in a negligent manner that may contribute to your injury or death. You are assuming the risk of participating in this agritourism activity.

The Solase Farm Retreat Terms and Conditions 

  1. All persons wishing to purchase tickets online through the solase website for a visitor attraction or event do so subject to the following terms and conditions.  

  2. By purchasing tickets for an attraction, you acknowledge that you have read and agree to be bound by these terms and conditions and have read and agree to the use of the information you provide us with.

  3. Once your tickets have been purchased, please note that the booking is non-changeable and non-refundable. All sales, once made, are final. The Solase Farm Retreat does not allow refunds or exchanges. 

  4. Please note you must have received a confirmation email to have a valid booking.

  5. Once purchased, your ticket for any event or attraction must be redeemed on the date you have specified and your ticket for an event or attraction be redeemed as per the confirmation email and booking for which it is made. Tickets can only be redeemed on presentation of a valid confirmation email. As soon as practicable after booking, we will send you a confirmation email confirming the date, time, and cost of your booking. 

  6. Service is only available to those persons over the age of 18. Children under the age of 16 must be accompanied and supervised by an adult, aged 18 years or over, throughout the visit.

  7. Solase Farm may carry out photography and/or video recording and/or other monitoring on any event or attraction which may feature visitors. By accepting these terms & conditions, you agree that Solase Farm or any authorized party may use such images in perpetuity in any promotional advertising or publicity material in any format whatsoever. You further agree that copyright in these materials rests with Solase Farm or such authorized parties (as the case may be).

  8. Visitors are welcome to use cameras, videos, and other recording devices within the grounds and premises subject to the law. However, all such photographs and footage taken shall be for home and personal use only and not shall be sold, used, or reused for any commercial purpose whether or not for gain without the prior express permission of Solase Farm in writing.

  9. The Solase Farm Retreat owner, their employees, or agents shall not be liable for any loss or damage, direct or indirect, howsoever arising, including without limitation direct, indirect, special, consequential, exemplary, incidental, or punitive damages. All guests are responsible for the care of their own belongings whilst on the premises and the Operator and owner accept no legal responsibility whatsoever for same. All electronic equipment, bags, money, cash, cheques, and personal belongings are brought onto the premises at the sole risk of the guest. For the avoidance of doubt, this extends to any car park utilized by any guests and the Solase Farm Retreat accepts no liability whatsoever for any car or other vehicle parked by a guest on its grounds.

  10. While Solase Farm will strive to make this website available 24 hours a day, they shall not be liable for any reason if the website is unavailable at any time or for any period. Access to the website may be suspended temporarily and without notice in the case of system failure, maintenance, upgrade or repair, or for any other reason. Solase Farm does not warrant or make any representations that use of the site or the booking service will be uninterrupted or error-free, that the contents will be correct accurate, or reliable or that this site or server that makes it available is free of viruses or other harmful components.

  11. We reserve the right, to cancel a booking subsequent to booking, refund payment, refuse entry on to or remove from its premises or the vicinity any person who:

  •     been convicted of a criminal offense, which is likely to affect the safety or enjoyment of other visitors.

  •    Has behaved, is behaving, or appears likely to behave in a manner, which, (in the opinion of Solase Farm Staff) has, or is, likely to affect the safety or enjoyment of other visitors.

  •    used threatening, abusive or insulting words or behavior or in any way provokes or behaves in a manner which may provoke a breach of the peace.

  •   In the opinion of Solace Farm Staff, thought to be under the influence of alcohol or other substances such that they are likely to pose a threat to the safety, wellbeing, and or enjoyment of the event to other visitors, guests, and or staff of the company.

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